Shipping Policy
1. Overview
We Buy Bottles (“WBB,” “we,” “our,” or “us”) provides complimentary, fully insured
shipping materials and prepaid labels to individuals selling bottles of wine or spirits
through our platform. All shipping conducted under our provided labels is arranged solely for the purpose of transporting goods being sold to We Buy Bottles or its verified
purchasing partners.
By accepting our offer and shipping your bottles, you acknowledge that you are the lawful owner of the items being sold and that you are legally permitted to transfer ownership of such goods in accordance with applicable state and federal laws.
2. Shipping Process
Once you accept an offer, We Buy Bottles will send you a complete shipping kit within
two (2) business days. This kit includes custom packing materials, insurance coverage,
and a prepaid return label.
Sellers are required to tender their bottles to the designated carrier within ten (10) days of receiving the kit. If additional time is needed, you must contact us to request an extension. Failure to ship within the stated timeframe may void your offer.
We do not accept in-person drop-offs or deliveries. All transactions are handled through our insured carrier network for security and tracking purposes.
3. Insurance and Liability
All shipments sent under We Buy Bottles’ prepaid labels are fully insured from the
moment the package is accepted by the carrier until it is received and signed for at our
facility. We Buy Bottles assumes full responsibility for any bottles lost or damaged in transit while shipped using our provided materials and labels. If a loss or breakage occurs, we will compensate you as if the items were received in good order and handle the claim directly with the carrier.
This insurance does not cover damage occurring prior to drop-off or after receipt at our facility.
4. Inspection and Acceptance
Upon arrival, each shipment is opened and inspected by a qualified appraiser to verify
authenticity, condition, and consistency with the details and photographs provided during the offer process.
If your bottles meet our standards, payment is typically issued within twenty-four (24) hours of inspection approval. In some cases, processing may take up to two (2) business days depending on volume or verification requirements.
